Terms of Service

OVERVIEW

This website is operated by Ethan’s Closet LLC, doing business as Ethan’s Closet Children’s Boutique & Little Feet (“Ethan’s Closet,” “we,” “us,” or “our”).

By visiting our website, creating an account, placing an order, purchasing merchandise, participating in a promotion or rewards program, or otherwise using our website or services, you agree to be bound by these Terms of Service and all policies referenced herein.

Please read these Terms carefully before using our website.

If you do not agree with these Terms of Service, you should not use this website or complete a purchase.

1. ELIGIBILITY TO USE THIS WEBSITE

By using this website, you represent that you are:

• 18 years of age or older, or
• Under 18 and using the website with the permission and supervision of a parent or legal guardian

If you are under the age of majority in your jurisdiction, your parent or legal guardian is responsible for your use of this website and any purchases made through it.

2. ONLINE STORE TERMS

You may not use our products, services, website, promotions, rewards programs, or content for any unlawful, fraudulent, abusive, or unauthorized purpose.

You agree not to:

• Provide false or misleading information
• Attempt fraudulent transactions
• Misuse discount or promotional codes
• Interfere with the operation or security of the website
• Reproduce or exploit website content without authorization
• Use the website in violation of applicable law

A violation of these Terms may result in cancellation of an order, refusal of service, suspension of account privileges, or other appropriate action.

3. PRODUCT INFORMATION

We make reasonable efforts to display product descriptions, colors, photographs, sizing information, pricing, and availability accurately.

However, actual colors may vary depending on screen settings, lighting, photography, or device display.

Product measurements and sizing information are provided as guides and may vary by manufacturer, style, or brand.

We do not guarantee that all product descriptions, images, prices, or availability information will be completely free from error.

4. PRODUCT AVAILABILITY

All merchandise is subject to availability.

Inventory may change quickly, especially during:

• Holidays
• Sales
• Promotions
• New releases
• Seasonal launches
• High-volume shopping periods

Placing an order does not guarantee that merchandise will remain available if an inventory discrepancy occurs.

If an item becomes unavailable after your order is placed, Ethan’s Closet may contact you regarding available options or cancel the affected portion of the order.

5. ORDER ACCEPTANCE

Submission of an order does not automatically constitute acceptance of the order by Ethan’s Closet.

We reserve the right to accept, decline, limit, hold, or cancel an order for reasonable business purposes, including but not limited to:

• Inventory discrepancies
• Pricing errors
• Product listing errors
• Payment authorization problems
• Suspected fraudulent activity
• Duplicate or unusually large orders
• Misuse of promotions or discounts
• Invalid coupon or promotional codes
• Coupon codes used outside their valid promotional period
• Coupon codes used before their start time or after their expiration date or time
• Orders that violate published promotion terms
• Technical or system errors
• Other circumstances that prevent proper fulfillment of the order

If payment has already been collected for an order that we cancel, any applicable payment reversal or refund will be handled according to the circumstances of the cancellation and applicable payment-processing requirements.

6. PRICING ERRORS

We reserve the right to correct errors in pricing, product descriptions, discounts, promotions, shipping charges, or other website information.

If a product is accidentally listed at an incorrect price, Ethan’s Closet may cancel the order or contact the customer before fulfillment.

A pricing, typographical, technical, or promotional error does not obligate Ethan’s Closet to complete a transaction at the incorrect price.

7. DISCOUNTS, COUPONS & PROMOTIONAL CODES

Discount codes and promotional offers are valid only according to their stated terms.

Unless specifically stated otherwise:

• Discounts cannot be combined
• One promotional code may be used per eligible transaction
• Promotions have defined start and expiration dates or times
• Expired promotions will not be honored
• Promotions cannot be applied retroactively to previous purchases
• Discounts have no cash value
• Promotional codes may be limited to certain items, brands, categories, customers, or purchase amounts

Ethan’s Closet reserves the right to refuse, remove, cancel, or correct a discount that is:

• Invalid
• Expired
• Used outside the promotional period
• Applied incorrectly
• Not intended for the merchandise being purchased
• Used in violation of the promotion's terms
• Obtained or used improperly

8. BRAVE BUCKS, LOYALTY REWARDS & OTHER PROGRAMS

Ethan’s Closet may offer programs including Brave Bucks, loyalty rewards, referral rewards, VIP benefits, birthday rewards, promotional credits, or other customer incentives.

Participation in these programs is subject to the individual terms of each program.

Unless otherwise specifically stated:

• Rewards and promotional credits have no cash value
• Rewards cannot be redeemed for cash
• Rewards may have expiration dates
• Rewards may be subject to minimum purchase requirements
• Rewards may be limited to eligible merchandise
• Rewards and promotions cannot be combined unless expressly permitted
• Rewards may not be transferred between customers
• Program terms may change from time to time

We reserve the right to correct points, rewards, promotional balances, or account activity when an error, misuse, fraudulent activity, or technical issue occurs.

9. GIFT CARDS & STORE CREDIT

Gift cards and store credits are subject to the terms disclosed when issued.

Store credit issued under Ethan’s Closet’s Exchange Policy is generally valid for 90 days from the date of issue, as stated in that policy.

Store credit:

• Is not redeemable for cash
• Cannot be refunded to the original payment method
• Must be used before the stated expiration date
• May be subject to additional terms communicated when issued

Gift cards are final sale and are not eligible for exchange or refund except where required by applicable law.

10. EXCHANGES & REFUNDS

Purchases are subject to our separate Exchange Policy, which is incorporated into these Terms by reference.

Ethan’s Closet is an exchange-only boutique and generally does not issue refunds to the original form of payment.

Our current online exchange timeframes include:

Regular-Price Shoes — 28 Days

All Other Eligible Regular-Price Merchandise — 14 Days

Holiday merchandise, sale merchandise, clearance merchandise, customized merchandise, and other final-sale items may be subject to additional restrictions.

Customers should review the complete Exchange Policy before purchasing.

11. SHIPPING

Orders are subject to our separate Shipping Policy, which is incorporated into these Terms by reference.

Most orders are processed within 3–5 business days, excluding weekends, holidays, and certain high-volume periods.

Orders may be shipped through USPS or UPS.

Carrier transit times are estimates and are not guaranteed by Ethan’s Closet.

Customers are responsible for providing accurate shipping information.

Once a package has been accepted by the shipping carrier, Ethan’s Closet is not responsible for carrier delays or for packages that are lost, stolen, or misdelivered while in the carrier’s possession, subject to applicable law.

Please review our complete Shipping Policy for additional details.

12. HOLIDAY ORDERS

Holiday merchandise and holiday shipping may be subject to special deadlines.

Holiday merchandise must comply with the separate holiday exchange rules stated in our Exchange Policy.

During holiday and high-volume periods, processing and carrier transit times may increase.

Customers purchasing merchandise for:

• Holidays
• Birthdays
• Family photographs
• School events
• Performances
• Special occasions

are encouraged to order early.

Ethan’s Closet does not guarantee delivery by a specific event date unless such a guarantee is expressly provided in writing.

13. PERSONALIZED, CUSTOM & SPECIAL-ORDER MERCHANDISE

Personalized, monogrammed, appliqué, custom, and special-order merchandise is generally final sale.

Customers are responsible for confirming personalization information before completing the order, including:

• Names
• Initials
• Spelling
• Font selections
• Colors
• Sizes
• Other requested details

Ethan’s Closet is not responsible for errors resulting from information entered or approved by the customer.

If Ethan’s Closet makes an error in personalization or fulfillment, please contact us promptly so we can review the issue.

14. THIRD-PARTY SERVICES

Our website may use or link to third-party services, including but not limited to:

• Shopify
• Payment processors
• Shipping carriers
• Loyalty or rewards providers
• Social media platforms
• Analytics providers
• Other website applications

Your use of third-party services may also be subject to those providers’ individual terms and privacy practices.

Ethan’s Closet is not responsible for the independent acts, omissions, policies, availability, or performance of third-party services.

15. WEBSITE CONTENT & INTELLECTUAL PROPERTY

Unless otherwise stated, website content belonging to Ethan’s Closet may include:

• Logos
• Branding
• Graphics
• Photography
• Product descriptions
• Written content
• Promotional materials
• Website design elements
• Program names
• Marketing materials

Such content may not be copied, reproduced, distributed, republished, modified, or commercially used without prior written permission from Ethan’s Closet or the applicable rights holder.

Third-party trademarks and brand names remain the property of their respective owners.

16. USER COMMENTS, REVIEWS & SUBMISSIONS

If you submit reviews, photographs, testimonials, comments, messages, suggestions, or other content to Ethan’s Closet, you represent that you have the right to submit that material.

You may not submit content that is:

• False or misleading
• Defamatory
• Abusive
• Threatening
• Obscene
• Unlawful
• Infringing on another person's intellectual-property or privacy rights

Ethan’s Closet may remove or decline to display inappropriate content.

17. PERSONAL INFORMATION

The submission and handling of personal information through our website is governed by our Privacy Policy.

Customers should review the Privacy Policy to understand how information may be collected, used, stored, or shared.

18. PROHIBITED USES

You may not use this website:

• For unlawful purposes
• To solicit unlawful acts
• To violate intellectual-property rights
• To submit fraudulent information
• To transmit malicious software
• To interfere with website security
• To collect personal information about others without authorization
• To attempt unauthorized access to accounts or systems
• To misuse promotions, rewards, discounts, or coupon codes

We reserve the right to restrict access to our services where misuse is reasonably suspected.

19. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the website and online services are provided on an “as available” basis.

We do not guarantee that:

• Website access will always be uninterrupted
• Every website error will be corrected immediately
• Every product will remain available
• Third-party services will always operate without interruption

Nothing in these Terms is intended to waive rights that cannot lawfully be waived.

20. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Ethan’s Closet LLC and Ethan’s Closet Children’s Boutique & Little Feet will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or services.

Nothing in these Terms excludes liability where exclusion is prohibited by law.

21. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Ethan’s Closet LLC, Ethan’s Closet Children’s Boutique & Little Feet, and their owners, employees, agents, and service providers from claims or losses arising from your:

• Violation of these Terms
• Misuse of the website
• Fraudulent activity
• Violation of another party’s rights
• Unlawful use of our services

22. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

23. NO WAIVER

Failure by Ethan’s Closet to enforce any provision of these Terms does not constitute a waiver of that provision or of our right to enforce it later.

24. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

Updated Terms will be posted on this website and will become effective according to the date posted or as otherwise required by law.

Customers are encouraged to review these Terms periodically.

25. GOVERNING LAW

These Terms of Service and transactions with Ethan’s Closet are intended to be governed by the laws of the State of Louisiana, without regard to conflict-of-law principles, except where another applicable law requires otherwise.

26. DISPUTES & VENUE

Subject to applicable law, disputes arising from these Terms, this website, or transactions with Ethan’s Closet shall be handled through the appropriate courts located in Ascension Parish, Louisiana.

Nothing in this section is intended to prevent either party from exercising rights that cannot legally be waived.

27. ENTIRE AGREEMENT

These Terms of Service, together with our:

• Exchange Policy
• Shipping Policy
• Privacy Policy
• Individual promotion terms
• Rewards-program terms
• Other posted store policies

constitute the applicable terms governing use of our website and purchases from Ethan’s Closet.

If a specific promotion or program contains additional terms, those specific terms will also apply.

28. CONTACT INFORMATION

Questions about these Terms of Service should be directed to:

Ethan’s Closet LLC
d/b/a Ethan’s Closet Children’s Boutique & Little Feet

14639 Airline Hwy., Suite 106
Gonzales, LA 70737

Phone: (225) 677-7776
Email: ethansclosetccb@gmail.com